Executives and DCS visionaries from leading Banks, Credit Unions, FinTechs and Insurance providers will join Glia leaders in sharing their customer service strategies, successes, best practices, and visions.
Sessions included:
Hosted by
October 8th, 2020
See You Next Year
See You Next Year
Digital Customer Service Summit
Glia’s First Annual Event for Digital Customer Service Leaders and Practitioners
AgendaWhy a Digital Customer Service Summit?
The digitization of customer service has been occurring at a rapid pace - and only accelerated by the global pandemic. In order for companies to remain competitive in a digital world, building self-service portals and applications is necessary - but not enough. Brands need to re-invent their entire customer service strategy to adapt to changes in customer preferences and behaviors. At Glia, we believe that companies need not make this transformation in a vacuum. So we’re bringing together a collection of leaders, in a virtual setting, to share insights and best practices, so that the community may benefit.
Learn What is Digital Customer Service
